1. Personal identification information
Artand Publishing Pty Ltd may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the Site, place an order, fill out a form, and in connection with other activities, services, features or resources that are available on the Site. Users may be asked for their name and email address. Users may, however, visit the Site anonymously. Artand Publishing Pty Ltd will collect personal identification information from Users only if they voluntarily submit such information. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
Please note that whenever you post personal information in publicly accessible places, such as chat rooms or message boards, this information becomes available to anyone with access to the internet. It is important for you to carefully consider what, if any, personal information you reveal in these areas. Artand Publishing Pty Ltd may decide to use online forums and community content to enhance its editorial, advertising, promotional and similar activities.
2. Online registration
The User does not have to register to browse some areas of the Site. However, registration is required to receive online newsletters or to participate in certain Site features. On registering, the User agrees to the use of personal information, such as name and email address, to be used to deliver the newsletter services requested. Artand Publishing Pty Ltd collects the information needed to identify the User, to provide them with the service or information requested, and/or to facilitate their participation in an online or community forum where applicable. The newsletters may include advertising or marketing messages from carefully selected partners that may be of interest to the User.
3. Non-personal identification information
Artand Publishing Pty Ltd may collect non-personal identification information about Users whenever they interact with the Site. Non-personal identification information may include the browser name, the type of computer, and technical information about a User’s means of connection to the Site, such as the operating system and the internet service providers utilised and other similar information.
4. Web browser cookies
5. How we use collected information
Artand Publishing Pty Ltd may collect and use a User’s personal information for the following purposes.
- to improve customer service
Information the User provides helps Artand Publishing Pty Ltd respond to customer service requests and support needs more efficiently.
- to process payments
Artand Publishing Pty Ltd uses the information Users provide when placing an order only to provide service to that order and to better assist the User in visiting or contacting the company in the future, as well as to improve product offerings. Artand Publishing Pty Ltd does not share this information with outside parties, except to the extent necessary to provide the service. The User’s credit card transaction is processed through a secure payment service provider and their card data is not retained.
- to fulfil subscriptions
Artand Publishing Pty Ltd uses the information Users provide when placing a subscription for the purposes of fulfilling their subscription, sending invoices, and contacting them about the expiry of their subscription. The User’s credit card transaction is processed through a secure payment service provider and their card data is not retained.
- to send periodic emails
Artand Publishing Pty Ltd may use email addresses to send Users information and updates pertaining to their order, and to respond to their inquiries, questions, and/or other requests. If the User decides to subscribe to the mailing list, they will receive emails that may include company news, updates, related product or service information etc. If at any time the User would like to unsubscribe from receiving future emails, detailed instructions on how to unsubscribe are included at the bottom of each email.
6. How we protect your information
Artand Publishing Pty Ltd adopts appropriate, reasonable data collection, storage and processing practices and security measures to assist in protecting against unauthorised access, alteration, disclosure or destruction of Users’ personal information, usernames, passwords, transaction information and data stored on the Site.
7. Sharing your personal information
Artand Publishing Pty Ltd does not sell, trade, or rent Users’ personal identification information to others. Artand Publishing Pty Ltd may share generic aggregated demographic information not linked to any personal identification information regarding Users with its business partners, trusted affiliates and advertisers for the purposes outlined above.
Although Artand Publishing Pty Ltd takes appropriate measures to safeguard the personal information in its custody and control, please understand that it is unable to guarantee that Users’ personal information will never be disclosed or accessed in a manner that is inconsistent with this document. Artand Publishing Pty Ltd has implemented measures in an effort to maintain the confidentiality of all personal information in its custody and control, including only providing access to personal information to employees and authorised service providers who require such information for the purposes described in this document. Artand Publishing Pty Ltd maintains administrative, technical and physical safeguards in an effort to protect against unauthorised access, use, modification and disclosure of personal information in its custody and control. To provide the User with an increased level of security online, access to their personal information on the Site may be protected with a password the User selects. Artand Publishing Pty Ltd strongly recommends that the User does not disclose their password to anyone. Artand Publishing Pty Ltd will never ask the User for their password in any unsolicited communication. Maintaining the secrecy of a User’s password and user name is the User’s responsibility.
8. Advertising and third-party websites
10. Your acceptance of these terms
Artand Publishing Pty Ltd
11 Cecil Street
Paddington NSW 2021
T 61 2 9331 4455
F 61 2 9331 4577